Inbound Customer Service
By chat or by phone, we provide your customers timely and effective consultation, problem solutions, product info, and anything that will help to improve customer satisfaction and loyalty.
Our experienced telemarketing agents take the initiative to reach customers by phone to promote your products and services, advertise special campaign, and gather feedback while they're at it.
Let us take care of customer onboarding and other peripheral processes for you to focus on core activities of the business, we dedicate to giving your customers a breezy and smooth experience so they stay for a long time.
Competitor research, customer behaviour, channel research... you name it; we'll collect, analyse, and visualise data from online & offline to help you make educated decisions.
As an experienced outsourced procurement team, we manage end-to-end procurement process from sourcing to shipping tailored for each client, so that the teams, be it internal or oursourced, are well-integrated and communicated.